Shipping Policy

Eyemist Gel offers free standard shipping on all orders within the United States — no minimum purchase required. Every parcel ships tracked, packed discreetly, from our US facility.

How your order moves

1 · Handling

Your order is prepared within 0–1 business days after payment is confirmed.

2 · Transit

Parcels travel 2–7 business days via USPS, FedEx, or UPS depending on destination.

3 · Tracking

A tracking number is emailed the moment your order ships — follow it right to your door.

Ships from the US

All orders are fulfilled from our facility in Florida, United States.

If something goes wrong

Order late or damaged on arrival? Contact us at [email protected] and we will resolve it promptly — a replacement or a refund under our money-back guarantee.

International Shipping

We ship to 44 countries worldwide at a flat rate of $39.99 per order.

Delivery time: 7–21 business days depending on destination and customs processing.
Customs & duties: Any import taxes, customs duties, or brokerage fees are the responsibility of the buyer and are not included in the item price or shipping cost.
Excluded countries: we are currently unable to ship to Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela.

How delivery works

Ordering Eyemist Gel is simple: choose your pack size, check out, and we take care of the rest. Standard shipping within the United States is free on every order, with no minimum. Your tubes are packed discreetly and dispatched with a tracking number so you always know where your order is.

When it arrives

Orders are prepared within 0–1 business days of payment, then travel 2–7 business days via USPS, FedEx or UPS depending on your address. A tracking link is emailed the moment your parcel ships, so you can follow it to the door.

If something is not right

If a parcel is delayed beyond the expected window, or arrives damaged, email us at [email protected] and we will resolve it quickly — a replacement or a refund under our money-back guarantee. International orders ship to 44 countries at a flat rate; any customs duties are set by your country and paid on arrival.

Ready to try Eyemist Gel?

Sterile lubricant eye gel with hypromellose 0.3% — free tracked US shipping and a 60-day money-back guarantee on every order.

Shop Eyemist Gel
Common Questions

Frequently Asked Questions

Honest answers about Eyemist Gel — ingredients, how to use it, shipping, and returns.

Standard shipping within the United States typically takes 3–7 business days after your order is processed. Processing time is 0–1 business days from payment confirmation.
Any import taxes, customs duties, or brokerage fees are the responsibility of the buyer and are not included in the product price or shipping cost.
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package through the carrier website (USPS, FedEx, or UPS).
If your order has not arrived within the expected delivery window or the package is damaged, please contact us via email and we will resolve the issue promptly.
Yes — we offer free standard shipping on every order within the United States with no minimum purchase required.
International shipping is available to 44+ countries at a flat rate per order. Exact rates are displayed at checkout based on your destination.
Testimonials

What Our Clients Say

Real feedback from people who use Eyemist Gel

4.0
★★★★☆
1 review

5.0

Quality

5.0

Comfort

5.0

Ease of use

5.0

Value

Quality 5
Comfort 5
Ease of use 5
Value 5
Fast shipping and careful packaging. My order arrived earlier than expected.
Liam O'Brien

Liam O'Brien

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